Well…D finally called me back yesterday afternoon around 5pm. She proceeded to tell me that she couldn’t schedule my surgery date as of yet because she was missing some documentation in my file.
She went on to tell me that they hadn’t rec’d my biopsy results from Dr. Linkow’s office from the EGD that I had done on 5/19. I asked her why she is just NOW telling me this when this could’ve been taken care of before now and also why she didn’t contact Dr. Linkow’s office and request this information herself.
She informed me that I will need to follow-up on this and that she can’t schedule my surgery until she’s rec’d this information. I told her that I would contact Dr. Linkow’s office first thing in the morning and that I will not let her go without her at least pencilling me in for a surgery “date”. She said that was fine but would not be able to issue me a “time” until she’s rec’d all of the documentation.
So first thing this morning I called Dr. Linkow’s office and left a message for Carol, who handles these things over there. I asked her to please call me and confirm that the reports had been faxed to D at Dr. Snyder’s office. Well, I just got off the phone w/ Carol and she informed me that she’s faxed that over to D.
Hopefully I will know for a fact by today what time my surgery will be, but for now all I know is that it’s tentatively on July 17th, which is 3 weeks from yesterday.
Hey…that’s a LOT more than what I knew yesterday at this time…so I’m happy.
Thanks for all of the well wishes you guys!
UPDATE:
So D finally called me back around 3:30pm…she tells me that she rec’d the fax for my biopsy results BUT that Dr. Snyder has to sign off it before she can schedule my surgery. She then goes on to state that he’s not in the office this week so he won’t be able to sign off on it until Monday…so I won’t hear from her again until Monday.
I asked her why she didn’t mention this tid bit of information to me yesterday afternoon when she called and she said that she “forgot”. Yeah…and she’s supposed to be an “expert” remember. My question is, at what?
She did state that I am still pencilled in for July 17th for my surgery. Gee…that’s reassuring…NOT.
Comments (4)
I like how she conveniently didn’t answer your question. Chances are, she probably didn’t think you’d get approved so that’s why she didn’t go out of her way to follow-up on the issue. It’s very frustrating from the patient’s end, but I actually used to work in a doctor’s office and it was chaotic on a good day so I can kinda understand how stuff like that ends up being lower priority. But STILL!
Hang in there girl, you’re on your way!
gah! It’ll work out though, I know it!
Okay … I’m not liking this woman, but I guess penciled in is better than not in at all, eh?
at least the biggest hurdle is leaped. we’re getting there, my love…