I need to vent…this may get ugly
Well that was fun…NOT. I just got out of the president of the company’s office. I was brought in there and completely blindsided by my boss and the president on an issue that I obviously had no clue about. 
Apparently there have been several complaints made toward me and my “demands” in regards to compliancy issues for the company. Okay…that’s fine. However, no one bothered to say a word to me about it, including my boss, until it got to this point. So I basically got my ass chewed for not being “tolerant enough” toward the field employees. So according to them, I’m apparently doing my job a bit too well.
Being a compliancy officer is not an easy task. I pretty much live in a black and white world when it comes to my job…and they want me to put gray into that aspect, which is easier said than done. However, I’ll do whatever they tell me to…but that’s usually all that I do on a daily basis anyway and then I get bitched out by someone for it. Basically I’m in a “damned if I do…damned if I don’t” situation. I hate that.
They proceded to inform me that people are saying that they don’t even want to call in and talk to me because I’m “difficult” or “not obliging enough” for them. This stems from me just not babying people. I can’t help that. I’m never rude to them or disrespectful…but I have a job to do the same as them and I just want as much help from them as I give to them. Although…this is obviously too much to ask because I just got done defending myself for over an hour.
So…fine. I’m told I need “improvement” in this area. Ok. We all need some improvement. So I guess I’m just supposed to not care as much about doing my job as I thought I should. I also was told that I take things “too personally”. Okay…well how else are you supposed to take people calling in and complaining to you on a daily basis because they feel that they are exempt to compliancies that are placed on all of us by federal and state regulations…OR…being called every name in the book while being yelled at for something that you really weren’t even involved in..but apparently are now responsible for. I guess….I’m to blame because I kept my mouth shut and let them finish what they had to say before telling them that I would help them. They are offended by this? And yet…I’m not supposed to take the allegations that have been made towards me personally? 
I’m very angry right now…but more than that…I’m hurt. I work my ass off for this company and have for almost ten years! I bend over backwards to help the field employees out as much as I can. I train over the phone…talk them through filling out forms…make copies of paperwork for them…do research for them…help them out with computer problems…listen to them vent…and on and on. However…they’ve repaid me by making illigitimate allegations toward me…put words in mouth…and said that I’m not “cooperative enough”….or “tolerant enough” toward them. So now I’m being asked to “improve” my attitude…and they’re being asked to change nothing.
Fine…so be it.
I do not get paid enough for this shit….no one does.
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